Legal Notice
Notice under the Act on Specified Commercial Transactions (Japan).
This English version is provided for convenience. If it differs from the Japanese version, the Japanese version prevails.
| Seller | Artlet Lab |
|---|---|
| Person in charge | Ko Kimura |
| Address | Wind Ebisu Bldg. 8F, 2-4-8 Ebisunishi, Shibuya-ku, Tokyo 150-0021, Japan |
| Phone | +81-70-7429-9287 |
| support@artlet-lab.com | |
| Price | Tuna Can Plan (1 month): charged monthly Tuna Can Plan (1 year): charged yearly Adopting a new cat (one-time purchase): charged per cat The price for each is the one shown on the purchase screen (prices vary by country or region and are shown in your local currency by the App Store or Google Play; on Windows, on our web payment page) |
| Additional fees | Internet connection fees are borne by the user |
| Payment method | iPhone, iPad, Mac: payment through the App Store Android: payment through Google Play Windows: payment by credit card or other methods on our web payment page. Link, a Stripe service, acts as the seller and processes the payment (your card statement will show "LINK.COM* ARTLET LAB"). RevenueCat manages purchase records |
| Payment timing | Tuna Can Plan (subscription): you pay for the first period when the purchase is completed. After that, the plan renews automatically every period (1 month or 1 year), and you pay each time it renews Adopting a new cat (one-time purchase): when the purchase is completed. There are no further payments |
| Delivery | Available immediately after payment |
| Subscription term and automatic renewal | The Tuna Can Plan (1 month) renews automatically every month, and the Tuna Can Plan (1 year) every year. To stop renewal, cancel before the next renewal date (on the App Store, at least 24 hours before the renewal date) |
| How to cancel | iPhone, iPad, Mac: from "Subscriptions" under your account in your device's Settings Android: from "Subscriptions" under "Payments & subscriptions" in Google Play Windows: on the Link website (link.com) Even after you cancel, you can use the Tuna Can Plan until the end of the period you have already paid for |
| Returns and cancellations | Due to the nature of digital content, we do not, in principle, accept returns or cancellations after purchase. Refunds for purchases made on the App Store or Google Play are handled according to the rules of each store. We cannot issue refunds directly. For payments on Windows (web payment), we also do not issue refunds in principle. However, we will issue a refund if the charge was our error, such as a double charge, or if a refund is required by law. In addition, Link, the seller for these payments, may issue a refund within 60 days of payment under its own rules |
| Free trial | For your first 30 days, you can use the same features as the Tuna Can Plan for free. When the trial ends, it does not switch to a paid subscription automatically |
| System requirements | iOS and iPadOS 15.0 or later, Android 8.0 or later, macOS 10.15 or later, Windows 10 or later. Syncing with other devices requires the App on each device |